Refund policy

At Herbatix, your health and safety are our top priority. Because of the nature of our products, we are unable to accept returns or exchanges once an order has been shipped.

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🚫 No Returns or Exchanges

Due to hygiene and safety standards for consumable products, all sales are final. This policy ensures that every supplement we ship is safe, untampered with, and of the highest quality.

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📦 Damaged, Incorrect, or Defective Orders?

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery. We’ll be happy to send a replacement or find a solution that works for you.

📩 Email: support@herbatix.com
Please include your order number, a brief description of the issue, and photos if possible.

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✅ Order Accuracy & Shipping Address

Please double-check your shipping address before placing an order. Herbatix is not responsible for packages delivered to incorrect addresses due to customer input.

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💬 Need Help?

We’re here for you. If you have any questions or concerns, reach out to our team anytime at support@herbatix.com.