Shipping policy

At Herbatix, we’re committed to delivering your wellness essentials as quickly and safely as possible.

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📦 Order Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

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🌍 Shipping Options & Delivery Times

🇺🇸 United States

• Standard Shipping: 2–5 business days

• Free Shipping on orders over $50

🌐 International Shipping

• Delivery typically takes 7–14 business days depending on the destination and customs clearance.

• Shipping rates and delivery times will be calculated at checkout.

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💬 Tracking Your Order

Once your order ships, you'll receive an email with your tracking number so you can monitor its progress in real time.

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📌 Important Notes

• We ship to most countries worldwide, but delivery time may vary based on location, customs, and local carriers.

• Herbatix is not responsible for delays caused by customs, weather, or unforeseen circumstances.

• Please ensure your shipping address is correct at checkout. We cannot redirect packages once they are in transit.

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🛠 Lost, Damaged, or Stolen Packages

If your package is lost, damaged in transit, or marked as delivered but not received, contact us at support@herbatix.com within 7 days and we’ll help resolve the issue.

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✉️ Need Help?

Our customer support team is ready to assist you.
📩 support@herbatix.com